{"id":18,"date":"2025-08-12T12:01:01","date_gmt":"2025-08-12T17:01:01","guid":{"rendered":"https:\/\/itcertifica.com\/sitio_nuevo\/?page_id=18"},"modified":"2026-04-09T15:54:19","modified_gmt":"2026-04-09T20:54:19","slug":"pqrs-apelaciones","status":"publish","type":"page","link":"https:\/\/itcertifica.com\/sitio_nuevo\/pqrs-apelaciones\/","title":{"rendered":"PQRS &#8211; Apelaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18\" class=\"elementor elementor-18\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe285d5 e-flex e-con-boxed e-con e-parent\" data-id=\"fe285d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cd90ee e-con-full e-flex e-con e-child\" data-id=\"6cd90ee\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd3da2 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ddd3da2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"359\" src=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2025\/08\/logotipo-certifica-2.png\" class=\"attachment-large size-large wp-image-14\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-217e196 e-con-full e-flex e-con e-child\" data-id=\"217e196\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b28776d elementor-align-justify e-transform elementor-invisible elementor-widget elementor-widget-button\" data-id=\"b28776d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInUp&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2025\/09\/ITC-FO-GR-AP-02_flujograma_apelaciones-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Procedimiento para las apelaciones<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c55c55d elementor-align-justify e-transform elementor-invisible elementor-widget elementor-widget-button\" data-id=\"c55c55d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInUp&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2025\/09\/ITC-FO-GR-QJ-02_flujograma_quejas-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Procedimiento para las quejas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24d2e78 elementor-align-justify e-transform elementor-invisible elementor-widget elementor-widget-button\" data-id=\"24d2e78\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInUp&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2025\/09\/ITC-FO-GR-PT-00_flujograma_peticiones-3.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Procedimiento para las peticiones, reclamos, sugerencias y consultas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9b4b8c e-con-full e-flex e-con e-parent\" data-id=\"f9b4b8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9185497 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9185497\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c207ae elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2c207ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>PARA IT CERTIFICA SAS ES MUY IMPORTANTE CONOCER TU OPINI\u00d3N<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd05e50 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dd05e50\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4a6138 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a4a6138\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"\"><b>Te invitamos a diligenciar el formulario directamente en nuestra plataforma del&nbsp;<\/b><b style=\"font-style: inherit;\">Sistema de Gesti\u00f3n<\/b><\/p><p style=\"\"><b style=\"font-style: inherit;\">SIG ISWO<\/b><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acde96f elementor-widget__width-initial e-transform elementor-widget elementor-widget-image\" data-id=\"acde96f\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.sigiswo.com\/portals\/e95106e1-b1b4-489d-82b7-0e360ea4e407\/pqrsfs\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"360\" src=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-1024x360.png\" class=\"attachment-large size-large wp-image-2343\" alt=\"\" srcset=\"http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-1024x360.png 1024w, http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-300x105.png 300w, http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-768x270.png 768w, http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-1536x540.png 1536w, http:\/\/itcertifica.com\/sitio_nuevo\/wp-content\/uploads\/2026\/04\/Sin-titulo-1-2048x719.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0850445 e-flex e-con-boxed e-con e-parent\" data-id=\"0850445\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574f74a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"574f74a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e52081e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e52081e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 25px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">O en el siguiente formulario<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d141101 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d141101\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Por favor selecciona el tipo de solicitud que deseas registrar. A continuaci\u00f3n encontrar\u00e1s la definici\u00f3n de cada opci\u00f3n<\/strong><\/p><p><strong>Sugerencia:<\/strong> Es una recomendaci\u00f3n o propuesta que formula un ciudadano para el mejoramiento de las funciones, servicios, metas y objetivos de la entidad.<\/p><p><strong>Felicitaci\u00f3n:<\/strong> Es el reconocimiento, congratulaci\u00f3n, elogio y dem\u00e1s que se manifiesta frente al servicio recibido por parte de IT CERTIFICA SAS o de alguno de sus funcionarios.<\/p><p><strong>Reclamo:<\/strong> Es la oposici\u00f3n presentada por el Cliente o persona interesada, con respecto a una decisi\u00f3n que \u00e9l considere injusta, relacionada con la prestaci\u00f3n del servicio o el incumplimiento de las obligaciones contractuales.<br \/><strong>Queja:<\/strong> Expresi\u00f3n de insatisfacci\u00f3n, diferente de la apelaci\u00f3n, presentada por una persona u organizaci\u00f3n a un organismo de inspecci\u00f3n, relacionada con las actividades de dicho organismo, para la que se espera una respuesta. (Definici\u00f3n NTC ISO 17020)<\/p><p><strong>Apelaci\u00f3n:<\/strong> Solicitud del proveedor del \u00edtem de inspecci\u00f3n al organismo de inspecci\u00f3n de reconsiderar la decisi\u00f3n que tom\u00f3 en relaci\u00f3n con dicho \u00edtem. (Definici\u00f3n NTC ISO 17020)<br \/><strong>Petici\u00f3n:<\/strong> es una solicitud formal o acto de pedir algo de manera respetuosa o formal, ya sea a una persona, entidad o autoridad; puede estar orientada a obtener una respuesta o soluci\u00f3n a una solicitud espec\u00edfica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96d86d3 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"96d86d3\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style id=\"wpforms-css-vars-182\">\n\t\t\t\t#wpforms-182 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-182\"><form id=\"wpforms-form-182\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"182\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/sitio_nuevo\/wp-json\/wp\/v2\/pages\/18\" data-token=\"171c0c12cbcf7468cb4b554af9c9afc5\" data-token-time=\"1778069293\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-182-field_1-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-2-columns\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Tipo de solicitud <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-182-field_1\" class=\"wpforms-field-required\" data-choice-limit=\"1\"><li class=\"choice-6 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_6\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"PETICIONES\" aria-errormessage=\"wpforms-182-field_1_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_6\">PETICIONES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_2\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"QUEJAS\" aria-errormessage=\"wpforms-182-field_1_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_2\">QUEJAS<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_5\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"RECLAMOS\" aria-errormessage=\"wpforms-182-field_1_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_5\">RECLAMOS<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_1\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"SUGERENCIAS\" aria-errormessage=\"wpforms-182-field_1_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_1\">SUGERENCIAS<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_3\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"FELICITACIONES\" aria-errormessage=\"wpforms-182-field_1_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_3\">FELICITACIONES<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-182-field_1_4\" data-rule-check-limit=\"true\" name=\"wpforms[fields][1][]\" value=\"APELACIONES\" aria-errormessage=\"wpforms-182-field_1_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-182-field_1_4\">APELACIONES<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-182-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_2\">Escriba su nombre <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-182-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-182-field_2-error\" required><\/div><div id=\"wpforms-182-field_12-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_12\">N\u00famero de documento<\/label><input type=\"number\" id=\"wpforms-182-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\" step=\"any\" aria-errormessage=\"wpforms-182-field_12-error\" ><\/div><div id=\"wpforms-182-field_4-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_4\">Correo electr\u00f3nico <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-182-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" spellcheck=\"false\" aria-errormessage=\"wpforms-182-field_4-error\" required><\/div><div id=\"wpforms-182-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_5\">Tel\u00e9fono <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-182-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" step=\"any\" aria-errormessage=\"wpforms-182-field_5-error\" required><\/div>\t\t<div id=\"wpforms-182-field_3-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"3\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-182-field_3\" >conformidad Mensaje siguientes<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-182-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-182-field_7-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_7\">Mensaje <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-182-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-182-field_7-error\" aria-describedby=\"wpforms-182-field_7-description\" required><\/textarea><div id=\"wpforms-182-field_7-description\" class=\"wpforms-field-description\">Escriba aqu\u00ed su mensaje<\/div><\/div><div id=\"wpforms-182-field_9-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_9\">Complete los siguientes campos solo en caso de apelaci\u00f3n.<\/label><input type=\"number\" id=\"wpforms-182-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" step=\"any\" aria-errormessage=\"wpforms-182-field_9-error\" aria-describedby=\"wpforms-182-field_9-description\" ><div id=\"wpforms-182-field_9-description\" class=\"wpforms-field-description\">Digite el c\u00f3digo del servicio.<\/div><\/div><div id=\"wpforms-182-field_11-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-182-field_11\">No conformidad que est\u00e1 apelando con el requisito normativo que le aplique.<\/label><textarea id=\"wpforms-182-field_11\" class=\"wpforms-field-medium\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-182-field_11-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-182-field_3-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; 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